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Questions about our articles, referral disclosure, or privacy? Contact Server Guides directly by email.

Publisher contact

Email Server Guides

admin@serverguides.net

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What to contact us about

01

Article corrections

Report unclear steps, broken links, or outdated information. Include the page, the relevant section, and any current official source.

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02

Referral or business enquiries

Ask about the publisher or the paid referral disclosure. We earn a percentage of rank purchases made by players referred through donutsmp.us.

Email a referral question →
03

Privacy questions

Ask about information you have shared with us, request a correction or deletion, or raise a concern about our website’s data practices.

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Help us understand your question

Use a short subject line and include only the information needed to explain the issue. For an article correction, the page URL and exact sentence are usually enough. If you describe a connection problem, the error wording, edition, device type, and game version can provide useful context.

Remove private information from screenshots before sending them. Do not send passwords, Microsoft verification codes, payment card details, identity documents, or private account recovery information. We do not need those details to discuss an article.

You can read about email correspondence and your options in our Privacy policy.

Need help from the server or game operator?

Server Guides is an independent publisher, not the DonutSMP support team. We cannot access your Minecraft account, reverse a ban, issue a rank, process a refund, or change server settings.

Ranks, orders, refunds, and server access

Use the relevant support information on DonutSMP’s own website or in the seller’s purchase confirmation. Read the seller’s terms before making a purchase.

Minecraft accounts and sign-in

Use Minecraft Help and the legitimate Microsoft account support flow. Enter credentials only in the appropriate official sign-in process.

Common connection errors

Our troubleshooting guide explains nine common issues and which checks to try first.

Who receives your enquiry?

This email address is the public contact for the fan-operated Server Guides publisher. It is not an official DonutSMP, Mojang, or Microsoft support inbox. Learn more about our role and commercial relationship on the About us page.

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